AirAsia X (D7) x Plaza Premium Lounge
Great news! AirAsia X(D7) Premium Flatbed guests can enjoy a complimentary 3-hour lounge access at the departing airport.
Enjoy a seamless and comfortable travel experience from the moment you arrive at the airport.
Lounge access is subject to the lounge operation hour and the availability in the departing airport. T&C apply.
Flight Information
Lounge Area
Shower Room
Food and Beverage
Plaza Premium Lounge
Next to Aerotel Kuala Lumpur, gateway@klia2
Plaza Premium Lounge Location List
Country | Destination | Airport | Airport Lounge Address | Lounge Operation Hours |
Malaysia | Kuala Lumpur | KLIA T2 (KUL) | Level 2M, gateway@klia2 (next to Aerotel KL), Kuala Lumpur International Airport Terminal 2 | 24 hours daily |
Australia | Sydney | Sydney Kingsford Smith Airport (SYD) | International Departures, Opposite Gate 25-26, Sydney International Airport (T1) | 0730 - 2000 daily |
Australia | Melbourne | Melbourne Tullamarine Airport (MEL) | International Departures, Terminal 2, Melbourne Airport (near Gate 9) | 0830 - 2330 daily |
Hong Kong | Hong Kong | Hong Kong International Airport (HKG) | Level 6, Departures Level, Terminal 1, Hong Kong International Airport (near Gate 1)
| 0600 – 0100 hour daily
|
Taiwan | Taipei | Taiwan Taoyuan International Airport (TPE) | Plaza Premium Lounge (Zone C, International Departures, Terminal 1)
| 0700 - 1500 daily
|
Korea | Incheon | Incheon International Airport (ICN) | Matina Lounge (East Wing, International Departures, Terminal 1, near gate 11)
| 0700 - 2200 daily (food closing time at 2130)
|
China | Chongqing | Chongqing Jiangbei International Airport (CKG) | Terminal T3A, Pier H, Opposite to Gates H02-04, Chongqing Jiangbei International Airport | 0700 - 0200 daily |
Kenya | Nairobi | Jomo Kenyatta International Airport (NBO) | Next to Gate 4, Level 2, Terminal 1D, Nairobi Jomo Kenyatta International Airport | 24 hours daily |
*The lounge access is subject to the Plaza Premium Lounge operation hour
How to Redeem the complimentary Lounge access
Discover the Lounge Effect
Frequently Asked Questions (FAQ) & Terms & Conditions
AirAsia X (D7) is introducing the Plaza Premium Lounge access as a complimentary for the Premium Flatbed Guest to have an enhanced and comprehensive travel journey.
Who is entitled to the 3-hour complimentary lounge access?
How do I redeem the 3-hour complimentary lounge access?
Can I use the lounge access before or after the departure date?
My flight has been rescheduled/changed, am I still entitled to the 3-hour complimentary lounge access?
I am not using the 3-hour complimentary lounge access, can I transfer the benefit to my friends/family?
I am not using the 3-hour complimentary lounge access, can I get a refund?
The lounge is not operating before my departure time, can I get a refund?
I’m the AirAsia X (D7) Premium Flatbed guest, am I entitled to bring any guest?
Are children permitted in the lounge?
Can I extend the lounge usage while I am using the lounge?
Can I enter the lounge while traveling with another carrier code (AK, QZ, FD, XJ &Z2)?
What are the lounge facilities and the operation hours?
Will the lounge operator inform me individually of the changes in the departure time/boarding gate?
Can I show my flight itinerary/booking confirmation email to redeem the complimentary 3-hour access to the lounge?
I purchased a fly-thru ticket from Kuala Lumpur (KUL) to Osaka(KIX) via Taipei (TPE), can I enjoy the complimentary lounge access in Taipei?
Terms & Conditions for Complimentary Lounge Access
